“I didn’t expect customer advice to be such a great experience”
At Mister Spex, hundreds of store employees work every day to provide customers with a great experience in our 68 shops. From eye exams and style advice to the sale of different products, the store specialists keep our brick-and-mortar business running from Monday to Saturday (in some countries even on Sundays). With increasing retail growth (20 new stores in Germany, Austria, Sweden and Switzerland in 2022 alone), the challenges and tasks in the stores are not becoming any less. For this reason, there was an important item in our Objectives & Key Results for the last quarter of the year that was exclusively intended for our management team: a one-day internship as a sales advisor in a Mister Spex store!
“An apprenticeship in the field of optometry is extremely varied and future-proof”
Trained opticians work in many areas at Mister Spex – especially in the stores. But currently there are simply too few skilled workers for our ambitious plans. That’s why we train people ourselves and run our own training workshops. Benjamin is the leader of one of them.
Mister Spex Winter Market 2022
Shortly before the second Advent, the time had come: we celebrated our Winter Market on the grounds of our logistics and distribution centre on Wohlrabedamm in Berlin-Spandau. Hundreds of Berlin colleagues warmed up in icy temperatures with delicious drinks and food and spent a wonderful time together.
“We should all talk more openly about men’s health”
Every year in November, men around the world grow moustaches or forgo shaving altogether. The penultimate month of the year is meant to draw attention to a topic that is still talked about far too little: Men’s health. To offer a protected space for exchange, we have therefore organised a virtual “Movember” panel.
How we deal with change and resilience at Mister Spex
War in Ukraine, inflation, delivery bottlenecks and all this in the middle of a pandemic: the current times challenge us all and sometimes we don’t know how to deal with changes in the professional and overall social context. For this reason, we organised an internal workshop on the topic of change and resilience, once in German and once in English. In this workshop, we discussed which measures can help us to keep a clear head in difficult times.